WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED? INFORMATION YOU PROVIDE:We collect and store information that you provide on or through the Web Site and that you provide to our Customer Service Department in connection with your access and use of this Web Site. Though you may use portions of this Web Site without providing any Personal Information, in order to take advantage of the full capabilities of this Web Site, you will be required to provide certain Personal Information. For example, you must provide Personal Information in order to place an order or to register for an account on or through this Web Site. We may request, collect and store some or all of the following types of Personal Information: name, billing address, shipping address, e-mail address, telephone number, financial and payment information, such as credit card number and expiration date, and other similar information.
In addition, you may provide certain Personal Information about third parties on or through the Web Site. For example, you must provide us with Personal Information about a third party when you request that we ship an order to a third party or request that we send your "wish list" to a third party. The information collected regarding a third party may include that third party's name, address, phone number, fax number, e-mail address, physical address, and other similar information.
AGGREGATE AND AUTOMATICALLY COLLECTED INFORMATION:We collect and store certain other non-personally identifiable information automatically whenever you interact with this Web Site. For example, we may collect your Internet Protocol (IP) address, browser information and reference site domain name when you visit this Web Site.
In addition, some of our e-mail communications to you may include a "click-through URL" linked to a particular page on the Web Site. By clicking on one of these URLs, you will automatically enter our Web Site and we may collect information related to the "click-through." You may avoid having this information collected by not clicking on URL links in our e-mail communications.
HOW IS INFORMATION USED AND DISCLOSED? PERSONAL INFORMATION:Personal Information collected on or through this Web Site is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. If you sign up to our e-mail list or otherwise opt-in to receive promotional communications in connection with this Web Site, we may also use the Personal Information you provide to contact you about sales, special offers and new site features and to send you other promotional communications. You may manage your preferences as described below under "Can I Indicate Whether or Not I Want To Receive Promotional Communications?"
If you request us to ship products to a third party and we are able to determine the information you provided pertains to a third party, we will use the Personal Information you provide regarding that third party only to process and ship the product to that third party and to confirm shipment. In addition, we may retain that Personal Information as reasonably necessary to appropriately document our business activities and for archival and record retention purposes. If you request us to send your "wish list" to a third party, we will use that third party's e-mail address only to send the requested e-mail.
AGGREGATE AND AUTOMATICALLY COLLECTED INFORMATION:Automatically collected information is used to analyze and improve this Web Site, gauge the effectiveness of our e-mail communications and your level of interest in particular areas and to provide our customers with a fulfilling shopping experience.
We may aggregate and use certain automatically collected information and non-personally identifiable information for research or marketing purposes and may share, sell, rent, trade or publish that aggregate information and statistical data derived from such information with our marketing partners, advertisers or other third parties for research or marketing purposes. We do not use automatically collected information to identify a particular user.
We may on occasion combine information we received on or through this Web Site with information obtained from other sources and outside records to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
WITH WHOM IS INFORMATION SHARED?
CHILDREN AND PRIVACY
WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?
WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEB SITE?
SURVEYS, CONTESTS AND SWEEPSTAKES
Trokiando Attn:Customer Service
P.O. Box 5894
Pasadena, TX 77508